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Surfshark VPN Review

Surfshark VPN Rating:

Contents

In this day and age, protecting your data on the internet shouldn’t be thought of as an extreme measure. If you don’t protect your identity and data, you could fall prey to governments and advertising companies who want to get their hands on your private data.

One of the most secure ways to protect your data is to use a VPN (Virtual Private Network). However, not all VPN services are trustworthy.

Surfshark VPN seems to be a reliable candidate that you can use to protect your data, but is it really trustworthy? That’s what we’re going to find out in our detailed breakdown.

About the Company

Surfshark VPN is based in the British Virgin Islands, an excellent location for a VPN service because there’s nothing in the country’s jurisdiction that could force the company to give away or monetize their users’ data.

The parent company, Surfshark Ltd., has offices in several locations other than the British Virgin Islands, including the UK, the Netherlands, Cyprus, Lithuania, and the Philippines. As you can tell, the company’s workforce and management is heavily decentralized, which could be viewed as a bad thing since it increases the chances of under-the-table activities to take place, but it’s a good sign that the company is open about this.

Surfshark offers several other cybersecurity solutions along with its VPN service, including:

  • Surfshark Alert: An identity theft protection system
  • Surfshark Alert P2P: An account takeover prevention tool
  • Surfshark search: An ad-free private search tool

Customers can safely use the service without worrying about their data being logged or used in any unauthorized way. The company is also quite transparent with its privacy policy and terms of service. They’re easy to read, and everything is clearly explained.

Company History

Surfshark VPN is a relatively new VPN service. It was founded in 2018 and has since grown rapidly. The service currently has over 1700 servers in more than 63 locations worldwide and a user base of more than 2.4 million users from 100+ countries.

In 2020, the service started adopting the modern open-source WireGuard protocol, which provides the users with a faster and more secure experience.

Additionally, the company has recently released Trust DNS, a free app for iOS users that lets them access blocked websites anywhere in the world. It’s worth noting that, despite being free, the app doesn’t contain any ads. Trust VPN is considered a basic free version of the fully-fledged Surfshark VPN.

DNS Leak Results

DNS leaks can put you at risk of getting your identity exposed, even with a VPN enabled. Several independent labs have run tests to find out whether Surfshark is vulnerable to DNS leaks or not, and the results came out to be pretty promising. 

Surfshark has built-in DNS protection that blocks all DNS requests and redirects them to an encrypted tunnel.

Customer Support

Surfshark VPN offers 24/7 customer support through various web-based channels, including live chat, email, and a comprehensive FAQs database. Reaching out for support is pretty straightforward, and you should be able to get your query answered within a maximum of 24 hours, depending on the support channel you use.

Warrant Canary

Surfshark VPN has a warrant canary on its website, which states that, until the moment of writing this article, the company hasn’t received any national security letters, gag orders, or governmental warrants that would expose the users’ data.

As you can tell, a warrant canary is a statement that VPN companies publish to provide full transparency to their users on whether the company has got any secret warrants from the government, which require that users’ data must be exposed.

Pros & Cons

Pros
Cons

FAQ

How Many Users Can Use Surfshark?

Surfshark doesn’t impose a limit on the number of users that can share an account. You can connect as many devices as you want using the same account.

Can I Trust Surfshark?

Based on our research and the available data, then yes, you can trust Surfshark with your privacy. For more information, you can take a look at Surfshark’s privacy policy and terms of service.

How Do I Know If Surfshark Is Working?

To make sure that Surfshark VPN is activated, check the app’s home screen to see if it displays a green status and says “connected.”

Is Surfshark Better Than ExpressVPN?

Surfshark has cheaper subscription plans than ExpressVPN, and it lets you use it from an unlimited number of devices. On the other hand, ExpressVPN beats Surfshark when it comes to speeds. Both VPN services take privacy and security very seriously and are great for HD streaming.

Can I Use Surfshark on My Smart TV?

Yes, Surfshark is compatible with Smart TVs by using a Smart DNS. It’s a great way for you to enjoy some of the most popular streaming services, like Netflix, right on your TV. Here’s how you can set up Surfshark’s smart DNS on your Smart TV.

The Verdict

To sum it all up, we can confidently say that Surfshark is one of the safest VPN services out there. The company’s ownership and location, in addition to the strict no-logs policy and the well-written privacy policy and terms of service, are just some of the reasons why you should trust this VPN.

However, the limited number of security audits can be a bit alarming, but since the service is relatively new, we can expect that more audits are on the way.