A Virtual Private Network (VPN) can be your best friend on the internet, especially that data breaches are increasing on a wide scale.
If you’ve been considering using NordVPN but still don’t know sufficient details that can help you make the ultimate decision, we’ve crafted this article to cover everything you need to know about NordVPN and the company behind it.
About the Company
NordVPN is owned by Tefincom, a Lithuanian company. The actual headquarters of the VPN service is in Panama under the company name of Tefincom S.A, which is more or less considered a subsidiary of Tefincom.
You might be wondering why in the world would a Lithuanian company launch a VPN service that’s based in Panama? Well, the answer is simply because it’s an excellent location for a VPN company since Panama doesn’t have any laws regarding data retention in its jurisdiction.
Not to mention, the country isn’t a member of the Fourteen Eyes or the Five Eyes intelligence-sharing alliances. It’s also worth noting that its government hasn’t signed any data-sharing agreements with other countries. This is probably one of the VPN’s strongest points, which explains why it continually uses it in its marketing tactics.
NordVPN was founded by four friends whose friendship started during their childhood. The company started as a single server back in 2012. Since then, the service has grown rapidly to reach its current status as a global leader when it comes to security, privacy, speed, and the number of servers and locations, having over 5,200 servers in more than 62 countries.
The company rolled out its first mobile app on the Android platform in 2016, particularly in May. Then, it rolled out an iOS app in the following month. The company also launched a Google Chrome extension later in 2017. Additionally, an Android TV app was released in 2018, namely in June.
And it didn’t just end there; the company also released NordVPN Team for business in 2019, which enabled remote freelancers and small to medium enterprises to access their work files privately and safely.
In the same year, it was revealed that the Russian government sent a directive to NordVPN ordering them to register to a list of websites that the government has banned, which means that Russian NordVPN users would still be surveilled by the Russian government and under the rules of censorship.
However, NordVPN rejected the Russian government’s requests even though the government gave the company a one-month timeframe to comply. The crisis resulted in the shutting down of NordVPN servers in the Russian Federation. However, Russian users can still use NordVPN, but they have to connect to other servers outside the country.
NordVPN became a founding member of the VPN Trust Initiative in December of 2019. The initiative’s objectives are to provide the public with more transparency and security.
However, in the same year, it was reported that around 2000 NordVPN accounts were hacked using credential stuffing. Despite being a major security incident, the company was able to control the situation and offered support for affected account owners.
In 2020, NordVPN launched a colocated RAM-based servers facility that gave the company full control over all aspects of its hardware resources, providing extra security for the users.
DNS Leak Results
NordVPN provides excellent protection against DNS (Domain Name Server) leaks, a major threat that can expose your identity by identifying your real IP address, rendering the VPN service useless. The service was subject to multiple tests on various platforms for DNS leaks, and it passed them all flawlessly.
NordVPN offers users 24/7 customer support through various digital channels like live chat and email. Alternatively, you can search for your query in the FAQs database.
We’d have preferred if it also had phone support since it’s much easier to speak on the phone in many cases. However, most of the time, you won’t need to contact a customer service representative, but we appreciate that they give you the option.
NordVPN has introduced a warrant canary back in 2017, which has increased users’ trust in the service. If you don’t know what a warrant canary is, you can think of it as transparency proof, which guarantees that the service provider hasn’t got a secret warrant from the government that forces them to share the users’ data.
Pros & Cons
Can I use NordVPN on multiple devices?
Yes, NordVPN allows you to connect up to 6 devices simultaneously using the same account at no extra fees.
Is NordVPN really private?
Based on our research, NordVPN is one of the most reliable VPNs out there in terms of privacy and security. The company doesn’t unnecessarily log any information. Moreover, the warrant canary provides even more transparency about what NordVPN does with your data.
Does NordVPN use OpenVPN?
Yes, NordVPN uses the OpenVPN open-source protocol. You can also use the WireGuard and IKEv2/IPSec protocols if you prefer.
Should I Leave NordVPN on all the Time?
If you want to guarantee full protection round the clock, then yes you will need to leave your VPN connected. Data breaches can happen in the blink of an eye, so make sure that NordVPN is connected whenever you access the internet.
Now that we’ve covered everything that’s related to NordVPN’s ownership, reliability, transparency, and security, we can confidently recommend it as a safe VPN service that anyone can use without a single doubt. The service offers robust protection for its users, even from high-profile governments.